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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4229 Views
  • 0 replies
  • 5 kudos

Guest mode set up and what they can and cannot do?

I want to set up a guest login which is easy. But I do not want them to have access to any devices and or be able to change anything, just access to internet and I would like to be able to turn off Adult sites and have time settings or pauses. I see ...

smoky5 by Community Member
  • 421 Views
  • 0 replies
  • 0 kudos

Home App Doesn't Display Any Camera Events "Quiet day at home"

After updating to the latest version of Google Home App, 2.53.103, I no longer see Events from any of my Google Nest Cams. A red dot will show that an event occurred but when I select Events. It only reads "Quiet day at home" "No updates for you at t...

bcwat4 by Community Member
  • 304 Views
  • 0 replies
  • 0 kudos

nest E error TD023 nest app icon with arrow

I am trying to re-install a Nest Thermostat E for after the device has been off for some time and the device does not connect to the Nest app nor can I get into its settings. It shows the home screen for a while while blinking green then it makes on ...

francesc by Community Member
  • 2981 Views
  • 10 replies
  • 1 kudos

Google home cannot authenticate Paradigm MRX 1140

I'm trying to access my new stereo receiver with Google Home. I see my television and can connect. I see the receiver, but it asks if I want to set it up then it says it cannot authenticate. The receiver actually powers on and switches to streaming m...

DieselPro by Community Member
  • 284 Views
  • 0 replies
  • 0 kudos

Google home - no humidity reading or fan control

Through the nest app I can see humidity and control the hvac fan. In the google home app there is no humidity reading, nor can I control the fan. However on the App Store I can see a screenshot in iOS showing humidity and fan control. What do I need ...

Scarce by Community Member
  • 769 Views
  • 2 replies
  • 1 kudos

Recording history ends at around 7PM in Full History

The new Home app doesn't display full history recordings when we go to History --> Full History. It always ends around 7-ish PM each day. We can view recordings past 7PM but need to open the last recording and scroll to the left manually. This happen...

Screenshot_20220625-082613_Home.jpg
TanTnT by Community Member
  • 4957 Views
  • 9 replies
  • 0 kudos

Resolved! Can't link nest to google home app.

After migrating my nest account to google.. I can't see my nest protect from google home app. When I try setup a device and choose works with Google then choose nest, it only gives me user name and password option. No log in to nest account through g...

DrRATEB by Community Member
  • 6268 Views
  • 3 replies
  • 6 kudos
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