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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

REMOVE DEVICE OWNER BOSE

Hi, Ive recently purchased a used bose home speaker 500. Im trying to add this to my home but says already part of a home and gives me option to request access to this home. Is there anyway i can remove the previous owner and add this my own home?? I...

Jbomb83 by Community Member
  • 305 Views
  • 0 replies
  • 1 kudos

"Connections" setting in Google Home app

My Google Home keeps telling me it can't connect to my internet and to check the connections setting in the Google Home app but my version of the app has no connections setting. I have updated the app today but still no "connections" listing. I have ...

edcatdaly by Community Member
  • 334 Views
  • 0 replies
  • 0 kudos

Cannot view credit card details or remove payment method

I received an email to update my Nest Aware doorbell camera's payment method. There was no option to update the credit card, only add another payment method. I added my same credit card as a new payment method, but with the current expiry date.Now I ...

Can't choose Netflix profile

(PTAL at the email address I used to post this.)I can not chose a profile for my Netflix account in the Home app. I tried on iOS and Android (on all versions I have access to). The issue appears to be on Netflix's side so I think it's broken for ever...

guyguy_at by Community Member
  • 1641 Views
  • 9 replies
  • 1 kudos

Resolved! Samsung SmartThings linking problem with Home app

A couple of days ago my wife received a notice from google home stating that I had deleted our samsung TV from the app. I had not deleted it, but I checked and found that it was gone from my listed devices in the home app. I also found that the samsu...

jdh_texas by Community Member
  • 11095 Views
  • 4 replies
  • 2 kudos

Nest 2gen wired camera

Broke phone iOS placed sim in old iOS phone got google app downloaded started over can’t get access to camera says connection to another account

Kwebb1488 by Community Member
  • 381 Views
  • 1 replies
  • 0 kudos

Dyson oscillation command not working

We have a dyson hot and cold air purifier. It links in our google home and has worked fine. Some days ago the dyson has stopped accepting the command to start oscillation through google home. The function still works on the machine and through the dy...

MitYani by Community Member
  • 1029 Views
  • 3 replies
  • 0 kudos

Home got deleted from Google Home app

For some reason, the "Home" in my Google Home app got deleted this week. The access was shared to my wife and her phone app just suddenly gave notification of removed access rights (don't know exactly what it said as I did not see the message myself)...

JussiR by Community Member
  • 1826 Views
  • 5 replies
  • 0 kudos
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