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Forum Posts
How to: Share devices with others in the Nest app or Google Home app
Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...
Upgraded to 2-gig, now can't connect to new wifi in Google Home app
The app only brings up my old fiber router & extender and my old network name. I enter the new network name and pw manually and receive the following message "An error occurred updating your network, please try again" I have internet connection, just...
Original NEST account suddenly says password is incorrect
I have maintained my Original NEST account due to it providing a MUCH BETTER customer experience. Yesterday it suddenly did not show my Cameras on the app, and when I went to log back in it says "Could not sign in Your email or password may be incorr...
Trying to link SmartHQ to Google Home, but it's not recognizing my devices
Set up SmartHQ, connected my fridge, and everything is working great in that app. Problem is, when I tried to link my SmartHQ to Google Home, it's telling me that no devices were found and cannot link them. Am I doing something wrong? I've tried seve...
App needs update... Fully up to date
I saw a previous thread where somome with a Samsung s21 ultra had issues using a chrome cast because the app said it needed an update but the play store said it was on the latest version. They gave up and threw the chrome cast away. I have the same i...
Unable to create custom room
There is no option to creat a custom room or create light groups on the home app. The article is irrelevant because it says to go to options and then select room. That's not an option. There is a rooms and groups options. But once in there there is n...
Change Hey Google to Anything Else
Please allow us to change Hey Google or OK Google wake phrase to a custom wake phrase. Saying "Internet" or "Command" or "HQ" or "HAL" or literally ANYTHING would be nice. Setting up new google homes in different rooms that each have their own wake p...
Cync is linking but nothing appears
My lightbulb works in my cync account yet I can’t connect it to my home. When I try and connect the apps, it says it is linked but I can’t get to the lightbulb in home. I have done the factory reset a few times with now success. Any ideas?
Household Routines - Use presences sensing for thermostat manipulation?
I couldn't find a way for the Household Routines to set my Honeywell (TCC) thermostat to change the temperature settings when everyone is away or when someone is home.Is there another way to do the same? Where if anyone is home set the temp one way a...
