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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Unable to reset Nest password- linked phone number has changed

I lost my password to the nest app. I wanted to reset the password but the nest app points to my old phone. How do I regain access to my nest account? Is it better to start a new account? Can I just delete my existing account and create a new account...

drhenner by • Community Member
  • 1095 Views
  • 5 replies
  • 1 kudos

Resolved! Google home add family member

Excepting a family member to google home. How can I limit what they can do and see. I'm the main person household just don't want them able to change things.

Can't send invitation at the moment. Try again.

Hallo,I cannot invite my household to my Google Home and keep getting the error message, "Can't send invitation at the moment. Try again.".I have read numerous posts on this topic and I understand that after years of having a G-suite, now Workspace, ...

Resolved! Add device button not showing up

I got a nest mini a long time ago, when I had an account with a fake age. I linked the nest mini and everything was great. One day I decided to create a real account with the true age and then when I went to add the nest mini the "add device" button ...

BartoMel by • Community Member
  • 3353 Views
  • 6 replies
  • 0 kudos

Restricting access to devices in a home to guests

Hi,I Have a house with multiple smart devices in different rooms and at the moment everyone can change everything. I could remove them from the house but then they would not be able to use the devices that I do want them to have access to. This means...

daniel_12 by • Community Member
  • 12353 Views
  • 8 replies
  • 9 kudos

2 different Google Home/Nest Accounts same address?

Hi! I have a roommate that wants to have a COMPLETELY SEPARATE Google Home account at our address. We don't want ANY sharing at all. We are using a Orbi Pro Modem/Router with it's wifi turned off so it's basically just a wired router without any wifi...

Merge two different ‘HOME’ feature request

Hi my partner and I have discrete HOME accounts and have smart devices established on each (eg lights, Roomba vacuums, washer/dryer etc. we have since moved in together and now have an array of devices on different ‘homes’ that we would like to contr...

Nabs171 by • Community Member
  • 1134 Views
  • 3 replies
  • 1 kudos

Linking SharkClean vacuum

Been trying to link my shark smart vacuum for days now, Google home will tell me it’s linked successfully but it’s not showing up. When I check to see my linked 3rd party apps it says it’s link I’ll unlink it and try linking again and nothing. Even a...

Guapdee94 by • Community Member
  • 2990 Views
  • 9 replies
  • 1 kudos
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