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Philip Hue linked. Something went wrong. Please try again

AMG1988
Community Member

my Philip Hue light bulbs will no longer connect with my Google home. I’ve connected my lights before thru Bluetooth after the updates it no longer connects. 

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hi AMG1988,

 

We're sorry to hear that you're having problem connecting your Philips Hue lights to your Google Home, let's check this out.

 

Are you getting any message when setting up your lights? Can you still see your lights on the Google Home app? Also, can you still control them manually? Could you try rebooting your lights by turning the switch or unplug for ten seconds, then turn it back on? Reinstalling your Google Home app might work too.

 

Best,

Alex

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hi AMG1988,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Regards,

Dan