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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home/Assistant changed my name (funny)

I use my Google assistant and a smart device to operate my barbecue gas valve, and one of my routines is “Hey Google, I’m done barbecuing” and it shuts off the gas valve and turns off the light in my outdoor pergola. It’s worked flawlessly all summer...

Resolved! Nest doorbell wired(wired) wall plate

Hi guys,When installing my new Nest doorbell(wired), the instructions for removing the doorbell from the plate weren't very clear and I accidentally snapped the top clip. Now the doorbell doesn't stay secure without some sticky tape. Is it possible t...

Bubs by Community Member
  • 1161 Views
  • 8 replies
  • 1 kudos

Using Google Home with Vera

Hi,We have just moved into a new home which previously used a Vera Plus controller to manage lights around the house. We have connected to the controller and all the lights are on but it is showing as "offline" - however we can see all of the devices...

Home away assist conflict with Nest

The presence sensing of my Nest thermostat isn’t working. Within the nest app, when i turn on use phone location, it disables it in the Home app. Within the Home app under presence sensing, it will say "you're using this feature on another phone", an...

40marine by Community Member
  • 1067 Views
  • 6 replies
  • 0 kudos

Nest app asks for login when connecting to Google Home

I have seen a few questions about this issue but frustratingly no results.I have been running Google Home for a few months now. Today I installed the Nest app when I was setting up 2 protect devices. When logging in I used my Google account instead o...

Chefmoosh by Community Member
  • 10881 Views
  • 22 replies
  • 13 kudos
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