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Blog Posts

Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4651 Views
  • 0 replies
  • 6 kudos

Google Home App shwoing only 8 devices per Room

Google home app is showing only 8 devices in a room although, there are 11 devices added to the room. All 11 are only displayed when I click on the room name and get into it. On the home page it displayes only 8 devices under the room. How can I chan...

Sontu05 by Community Member
  • 1487 Views
  • 9 replies
  • 0 kudos

Resolved! Google Home stopped controlling Vont smart lights

I have had Google Home controlling Vont Smart Lights at home for about 4 months. This was working without any difficulties, and the smart lights could be controlled from the Google Nest screens or from my Google Home app.This morning, I was unable to...

RonB1 by Community Member
  • 5758 Views
  • 8 replies
  • 0 kudos

home.nest.com not showing any of my setup from the Home App.

Hi there,I have set up several cameras I can watch them live or see the history through Home app on both android and apple.However, when I log in to home.nest.com (the only way I can see to save footage and share) there is nothing to see. It's like I...

tomcarpy by Community Member
  • 801 Views
  • 3 replies
  • 1 kudos

Having trouble adding members to household

Some email addresses seem to be blocked? When I add an email that's not part of a large public provider the app just stops. No error message, just stops. I have tried several and the app refuses to go past, as though the e-mail is incomplete. Gmail, ...

1audio by Community Member
  • 339 Views
  • 0 replies
  • 0 kudos

Resolved! Learning thermostat not adding to Nest app or Google home

I’m not able to have my nest learning thermostat be connected in set up in nest app or Google home app associated with my google account. I have triedAdding thru Google home and nest app, updating nest app to current, reboot WiFi, adding with QR code...

RDQ06 by Community Member
  • 3372 Views
  • 19 replies
  • 0 kudos

Nest account linked to mystery Google account

Help! I am trying to migrate my Nest account to my Google account and from the Nest app to the Google home app. When I follow the steps it says "this Google account is already linked to another Nest account, please select another Google account". I h...

jgs2173 by Community Member
  • 1731 Views
  • 7 replies
  • 0 kudos

Smarter Home device is always offline in Google Home

I have linked Smarter Home (by Kogan) to Google home. Device is visible in Google Home but always offline. Any ideas how to make device online? I have tried deleting it and re adding it, but no joy. I can control device from Smarter Home app.Thanks i...

Bearlady by Community Member
  • 338 Views
  • 0 replies
  • 0 kudos
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