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Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Nest account email address

Hi, the email address that is associated with my Nest app no longer works. When I try to log in using my Google account it sends a confirmation code to the old email address that no longer works so I can't retrieve the code. I can log into Google wit...

nolagirl by • Community Member
  • 1335 Views
  • 4 replies
  • 1 kudos

Constantly logged out bug

So there are a few threads regaring the constant being logged out of the Nest account. The only answer I have found is from a "Brad" saying there is a bug and there is no time line to when this will be resolved. Should I chose another system and exch...

BDG by • Community Member
  • 5367 Views
  • 12 replies
  • 9 kudos

Google voice on samsung 8 series

I have been trying to set up the Google voice assistant and I scan the qr and even tried the website and entered in the code and I keep getting the same error message. Can't find device make sure they are on the same wifi I've reset my TV, updated al...

Can't sign in at home.nest.com

1. Sign in with my Google account works fine, but at some point it doesn't work.2. Apply all the countermeasures listed on the Google website. But login is not possible.3. I think it's a server problem, so I'll try logging in again in a week.It doesn...

theAhn by • Community Member
  • 3195 Views
  • 6 replies
  • 0 kudos

Google Home says I dont have access to service

I dont know that this is a login or connection issie, but none of the categories fits.A week or so ago instead of opening normally, my Google Home app opens a small window that says I don't have access to the service. I can't see or access anything.I...

Linking Apps

Guys I spent hours trying to sync my devices and Google Home was being whack- tried using another phone but google would not update- a final solution that worked was the following- https://advicefortech.com/google-home/point is set up from your main ...

ESG by • Community Member
  • 388 Views
  • 1 replies
  • 0 kudos

Can’t test mesh

I have two pairs of Google Nest The mesh system working together, so two routers and two pointers. I set the system up 6 months ago and had no problems with strong Wi-Fi connection in every room in the house. For the last two months I’ve had no conne...

A1exJH by • Community Member
  • 1109 Views
  • 6 replies
  • 0 kudos

Google home on iPad (iOS 15.3.1) does not detect my Chromecast.

My iPad does not detect Chromecast on my network and this issue started only recently. I have completed all the basic troubleshooting steps like disconnecting power, factory reset etc. but with no luck. I even uninstalled the home app and reinstalled...

Czany by • Community Member
  • 1603 Views
  • 11 replies
  • 0 kudos
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