09-16-2022 03:11 AM
09-18-2022 05:15 AM - edited 09-18-2022 05:15 AM
Try these steps:
If those steps don't work, try these steps:
09-20-2022 12:09 PM
Hey there,
Thanks for the suggested steps, davidking!
Welldoyou, checking back in if the troubleshooting above helps. If the issue persists, try creating a new home and move your devices there. Once done, you can delete your old home.
Best,
Alex
09-26-2022 11:42 AM
Hello Welldoyou,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Alex
09-27-2022 11:43 AM
Hi Welldoyou,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Regards,
Alex