11-12-2022 03:31 PM
I need to renew nest aware 1st gen for one device, but can't find online. I only see nest aware for multiple devices.
11-12-2022 06:38 PM
Google Nest claims subscriptions are renewed automatically: "Subscription renewals are billed to your saved payment method every month or year automatically.": https://support.google.com/store/answer/9396337?hl=en
If this doesn't address your issue, you could try the "Contact us" link under "Nest Aware Premier Care" on the link below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."
11-17-2022 11:49 AM
Hi there,
Thank you for your help, @MplsCustomer.
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription.
Best regards,
Brad
11-22-2022 03:08 PM
Hey folks,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Brad.
Thanks,
Archie
11-23-2022 04:49 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie