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Renew nest aware 1st gen

Linjoh
Community Member

I need to renew nest aware 1st gen for one device, but can't find online.  I only see nest aware for multiple devices.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Linjoh 

Google Nest claims subscriptions are renewed automatically: "Subscription renewals are billed to your saved payment method every month or year automatically.": https://support.google.com/store/answer/9396337?hl=en

If this doesn't address your issue, you could try the "Contact us" link under "Nest Aware Premier Care" on the link below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

Brad
Community Specialist
Community Specialist

Hi there, 

Thank you for your help, @MplsCustomer

 

I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription. 

 

Best regards,

Brad

aatienza
Community Specialist
Community Specialist

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie