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Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5127 Views
  • 0 replies
  • 7 kudos

Difficulty in nest integration and fixing the camera on nest hub max

I currently have a nest account that I use the same gmail as my google home. I was unable to migrate the account and when I want to add nest home max to activate the camera it state problem connecting to cloud. I also have a control 4 system that is ...

OmarSh by Community Member
  • 1461 Views
  • 8 replies
  • 0 kudos

Resolved! Hub 2 Log in Feature Request

Would like to have the ability to secure the Hub display to prevent unauthorized use. Feature such as requiring a passcode/password to open the display is what I am looking for.

DGWire by Community Member
  • 1039 Views
  • 4 replies
  • 0 kudos

Heating on App doesn't work

We have had a Nest thermostat for years and it worked brilliantly. Since migrating to Google, we can only control the hot water by phone app, not the heating. The heating 'circle' is just a black ring stuck at a wrong room temperature and nothing I c...

Frenchie1 by Community Member
  • 483 Views
  • 0 replies
  • 0 kudos

Resolved! Nest app asks for credentials when connecting to Google Home

Hello,My Google Nest Thermostat product do not show up in the Google Home app.The issue is when I try and add the Nest devices to my Google Home app (via the 'Works with Google' option), when I select Nest it takes me to a login screen, but I have no...

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Google Home App Symbols

On my Google Home app….inside my Google wifi hub is a triangle with an exclamation point insidewhat does that mean ?

Mikerg by Community Member
  • 4841 Views
  • 8 replies
  • 0 kudos

Ancient and Deleted projects still listed in 'Works With Google"

In order to get my project [homeassistant-????? (hidden)] working, I had made a couple more projects previously. I have since deleted them (many, many months ago). When I go into the GOOGLE HOME app on my phone and use the "Works with Google" option,...

GoogleHome_Screenshot_20220926-082706.png
bearhntr by Community Member
  • 1026 Views
  • 3 replies
  • 0 kudos

Google won't let me login to my account on my TV

Hello,I bought a TV with built in Android TV and Chromecast.However, I am unable to login because Google blocks the access to my account every time I try.Upon login in to any of the Google apps (e.g. Play Store) on the TV, it says my login and passwo...

jpedrocp by Community Member
  • 3316 Views
  • 3 replies
  • 0 kudos
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