I can't enter my serial number for set up it says choose digits but nothing ever shows!!

[Ann719]

I can't enter my serial number for set up it says choose digits but nothing ever shows!! and there is no place to enter them!!

[David_K · Accepted solution]

What kind of Google Home or Google Nest device are you trying to setup?

[Mlou]

I am having this same problem. I am trying to connect another Google camera 

[David_K]

To get the best support with your issue, would you mind creating your own topic? This just helps us keep the community organised and helps us support you better.

[Jhonleanmel]

Hey folks,
 

Thanks again for helping here, @David_K. 
@Mlou and @Ann719, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Ann719]

I have not got it to work stillll

[Jeff]

Hi Ann719,

Can you let us know what device you are attempting to set up? That will help us identify where you should be looking for that code.

Thanks,

Jeff

[Jake]

Hey there,

I wanted to check in and see if you managed to see Jeff's post. Please let us know what device you are trying to set up. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake