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Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Unable to link Spotify account

Hi, I have several Google devices in both the UK and Dubai UAE (two Google Homes!). I also have a family Spotify account with 5 users. My UK home is set up using my Gmail based account on Spotify and the same Gmail account for Google home.I am using ...

Unable to change Google mini's name in the Google Home app.

I have both the Google Home and Google Nest apps for I have the several products in my home including four Google minis, the original Google Home, two Google nest cams (outdoor wired), the Nest thermostat E and a Google Nest hub. Most recently I had ...

Silly by • Community Member
  • 1588 Views
  • 9 replies
  • 0 kudos

Issue with main Gmail account communicating with Google Home

When using my primary Gmail account - Google Home application does not communicate with Google. I created a "test home" in my profile in an attempt to correct a long standing issue with my thermostat. When I was done with my "test home" I wanted to d...

Ghostnyc by • Community Member
  • 277 Views
  • 0 replies
  • 0 kudos

Rewind cameras

I need to rewind my cameras to download a specific time for legal use

Google home on mutiple wifi

I think I have identified a glitch to be looked into. The speaker groups do not show on on Google home when you operate multiple wifis. Other apps such as Spotify ideally them fine. HistoryI have a unifi system where my iot devices are separated on a...

Leeswin by • Community Member
  • 453 Views
  • 2 replies
  • 0 kudos

Home App not playing videos from Nest Outdoor

I am currently using a Sony Xperia 5ii running Android version 12, build number 58.2.A.80.I have a Huawei P20, OnePlus Nord CE 2, and my fiancée's Google Pixel 4, in which on the Home app I am able to view historic/caught moments. But on my Sony, it ...

steve81uk by • Community Member
  • 619 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to share photographs with Google Home outside North America

Have Google Home Account. Able to share 15,000 photographs with family with Gmail Addresses but unable to share outside North America (Toronto, Canada to Trinidad & Tobago). Google indicates it is not possible. Can I open another Google Home Account ...

Subscription

I cannot update my credit card details. I am subscribed to Nest for my UK property and thus am directed to the UK site. But, as I am a US resident and all my payment methods are billed to my US address, the UK site does not enable a non-UK card. Ther...

ocmil09 by • Community Member
  • 752 Views
  • 3 replies
  • 0 kudos
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