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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

iOS app suddenly can’t log in to Nest account and thermostat

The title says it all, really. My iPhone (iOS 16.1) suddenly can’t log into the Nest thermostat. Nor can I log in to my Nest home account on the website. I’ve asked for a password reset email but nothing has arrived. I’ve been using this account with...

sjdigital by • Community Member
  • 1061 Views
  • 3 replies
  • 0 kudos

Wrong password on setup in app

Like a fool I put the wrong password for my wifi home network into the app as I was setting things up. I can't change the password. I can't change the network it's looking for. I've Uninstalled the app and reinstalled it. It continues trying to use t...

crzy821 by • Community Member
  • 1249 Views
  • 4 replies
  • 1 kudos

Nest camera

I can only get 1 of 2 nest outdoor (battery) cameras to connect to wifi

Krisdp214 by • Community Member
  • 1431 Views
  • 5 replies
  • 0 kudos

You are not follow any teams or leagues - google sport app

Hey,I've always followed teams and leagues in the Google Sports app... a while ago all my followers were reset and since then I can't choose new followers.Now I click on the tracks I want and then click on the "Finish" button and the application just...

YoeliZiv by • Community Member
  • 942 Views
  • 1 replies
  • 0 kudos

User email login

The original email i used to create my account is no longer supported and i have no access. How do I change my user email to regain access to the account? or do I have to start over? Thanks

Nest App wont let me log in

A couple days ago my thermostat couldn't connect to the home or nest app.After some trouble shooting i just decided to entirely reset the thermostat and re-add. But then i started having trouble with the app. It was timing out trying to add the therm...

ArtK by • Community Member
  • 1062 Views
  • 2 replies
  • 0 kudos
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