Requests for SiriusXM with Google Assistant no longer supported

[iRzapper]

Hello All,

Google Assistant constantly repeats the following for all requests of SiriusXM:

"Sorry, I can't do that yet", and/or "Voice commands are not available yet for that App".

So what's the problem here, it has worked fine for the last several years, but no more?

Nothing has changed on my end with my SiriusXM app settings, and in Google Home under "Settings > Services > Radio" I have SiriusXm linked to my Google Home app.

Yet as of today 06/03/23, Google Assistant on (Nest Audio) constantly started repeating the following when I request anything to play from SiriusXM:

"Sorry, I can't do that yet", and/or "Voice commands are not available yet for that App".

Is this an issue like the worldwide problem last April with Google Assistant not playing anything related with iHeart Radio?

Please help?

Any/All help is greatly appreciated.

Thank you.

iRzapper

06/03/2023

[MaSheen3000]

Works for me! Have you tried it again after restarting your equipment? (DC metro area).

[iRzapper]

Hello MaSheen3000,

No, nothing can play from SiriusXM on any of my Google Nest Audio Speakers ever since the most recent Google Home update around 06/01/2023.  The phrase that the Google Assistant constantly repeats back to me when I ask to play any channel on SiriusXM is "Voice Actions Aren't Available Yet on that App".

I've tried unlinking and relinking the SiriusXM app to Google Home, I've tried uninstalling and reinstalling the SiriusXM app, per google tech support I've even uninstalled and reinstalled the google home app, still nothing.  What a waste of time. 

I can ask Google Assistant on my mobile device to play SiriusXM and it will play on my mobile, but then why did I spend money buying (seven) nest audio speakers if Google is not going to support their function within the Google Home App?

Again, everything worked fine for the last several years, until the most recent Google Home update, now nothing, and neither Google Tech Support or the so called "experts" within this community have helped.

I appreciate your inquiry.

[iRzapper]

UPDATE on 06/16/2023, regarding the problem with Google Assistant not Playing any channels from SiriusXM on my Nest Audio Speakers after the most recent Google Home Update:

I changed the Google Assistant "voice setting" from English (Australian), to English (United States), now I can request of Google Assistant to play any/all channels from SiriusXM on my updated Google Home structure, and all the music plays just fine, just like it did before the most recent Google Home update I received on 06/03/2023

After two weeks with this problem, this fix was provided by someone I was finally was able to locate at Google who knew what he was doing, made the time to help, and went out of his way to help me solve the problem.  His name is "Albert", he saved the day when nobody else at Google Tech Support and/or within this Community could.

Thank you Albert.

[Juni]

Hi folks,

iRzapper, thanks for reaching out. I’m glad it’s resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.

Thanks for the help here, MaSheen3000.

Regards,

Juni

[LovelyM]

Hello everyone, 

Chiming in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Cheers,
Lovely

[LovelyM]

Hey there,

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Thanks,
Lovely

[LovelyM]

Hi iRzapper,

Thanks for posting here in the Community. 

It seems like you already created another thread about this concern, so I'll merge this with that one so we can communicate effectively. You can follow the main thread for updates here.

Kind regards,
Lovely