Restablecer chromecast

[Marbi]

Hola, me mude y quiero volver a configurar mi chromecast conectado a mi anterior red wifi. No me deja restablecerlo porque no tiene botón ni tampoco desde Google home porque lógicamente ya no tengo más esa red. Que hago? No existen más opciones? Quiero que mi Chromecat se conecte a la nueva red pero en pantalla del TV me sigue figurando la anterior 

[nerys]

Hi Marbi,

Thanks for posting in the community!

I'm so sorry to hear that you're having difficulties performing a factory reset on your Chromecast. No worries; I'm here to help! Just to get started, I would like to confirm some information with you. Can you please help me answer the next questions?

• What model of Chromecast do you have?
• What's the color of the LED light when you connect the device?
• What error message are you getting?

This will help me provide you with the most appropriate troubleshooting steps.

If you have more questions for me, feel free to reply to this post. I'll be happy to assist further! 

Best regards,

Nery.