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Someone I don’t know has made their own (home) I don’t know how to delete it

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Someone has made a (home ) on the nest speaker without my permission. With out me knowing. I don’t know how to delete it.
 
3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Fay 9813,

 

Thanks for your message. No worries! I would be more than happy to help find a solution. 

 

  • My recommendation is that you Factory Data Reset the device itself.  
    • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings.
    • Note: This action will clear your data from the device and can't be undone.

 

Please let me know if you have any other questions or concerns. Thanks!

 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.