03-18-2022 11:52 PM
Hey,
I have some zigbee sonoff sensors( motion, temperature and switches) that don't appear in Google home. From all of them only the temperature sensor appear in GH. I connected them to the zigbee hub and in the eWelink app they appear, but when I link the account in Google Home only the temperature sensor appear. I reset the hub and the sensors but is the same.
Is there something that I did wrong or are these sensors incompatible with Google Home?
Thank you!
08-26-2022 01:07 PM
Same here.
Temperature is ok.
Door Window Sensor is ok.
Motion sensor is not.
09-26-2022 06:24 AM
Hi, I have the same thing with Nedis Zibgee sensors (temperature, door).
All sensors are appearing just fine in Nedis smart app. But when linking that with GH, I can see that the number of devices is correct, but I cannot see those devices.
I have reset Nedis zigbee hub, re-installed things, looked that those are connected in rooms (in smartlife app),... But nothing seems to work. I still only see number of these sensors, but the zigbee hub nor zigbee sensors do not appear there. What to try next?
10-11-2022 11:24 PM
Hey folks,
Thanks for sharing details about the issue here. I understand how it feels when some of your smart devices are not linking on your Google Home/Nest device. A few questions: are all devices connected to the same network? How far are those devices from your router and speaker? Are you using a dual-band router? Also, have you checked with the manufacturer if those devices are compatible with Google Home and can be controlled via voice command?
Looking forward to your response.
Cheers,
Muddi
10-15-2022 07:30 AM
Hello there,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best,
Alex
10-16-2022 08:22 AM
Hi everyone,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Thanks,
Alex