Today I received this message in an email: "You no longer have any Nest products in (my town). This will be the last report for this home until a new Nest product is added to it."
I have a Nest thermostat, three Nest Protects, a Nest Mesh Router, several Nest Wifi Access Points, a Nest Hub, Nest Mini, Google Home Mini, and original Google Home speaker.
All are active, although I regularly have the desire to blow up my inconsistently-performing Nest Mesh Router and wifi APs.
I suppose my email is some sort of glitch?
Sorry for the confusing situation. I'm not exactly sure myself what is happening there, but let's see what we can figure out. Have you already tried contacting support to see if they can verify the email for you? You can reach support by chat or phone here: https://bit.ly/3o1aRK5.
Give them a try and let me know if you need any more help here.