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Subscription

loubnaelgnani
Community Member

Who do I talk to about my subscription that they keep charging me on a different account 

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the issues that you're having being charged on an account, I'm happy to look into this for you. 

 

Would you mind sharing with us what subscription you're referring to and when the issue started and if you've made any changes to your account recently?

 

I look forward to hearing back from you. 

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS