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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4128 Views
  • 0 replies
  • 5 kudos

Resolved! Big security hole in Google Home

Yesterday I was in my friend's place. I was connected to his WiFi. I have never been invited to his home in Google Home. At some point, he verbally ordered his 2nd gen Nest Hub to play music. It started playing immediately. To my surprise, it was my ...

Poyetas by • Community Member
  • 1570 Views
  • 3 replies
  • 0 kudos

How to: change community username

I've seen a bunch of threads asking the same but no answers, this special tab for Username under Personal doesn't seem to exist for me. I'm frustrated because my name got autocorrected right as I submitted and would like to correct it to the proper s...

Teheran by • Community Member
  • 270 Views
  • 0 replies
  • 0 kudos

Google Home App Simple Question

Hello! Quick question here. Once you're logged into your Google Home account and go to the "Devices" tab, Is there any way to rearrange the order of how those devices live streams show up there? For example, I would like my front door camera to be th...

RyanBuddQ by • Community Member
  • 389 Views
  • 1 replies
  • 0 kudos

Resolved! Recover my gmail account

I erase my phone data and now I can't login my gmail account in my phone due to forget password Gmail account - #

scrolling camera feed crashes app

Hi there,hopefully you guys are already working on this however. When I scroll the camera feed on my Google home app (new version) it is loading every single event in (I'm presuming) full quality. in other words 100's of videos are buffering which in...

Unable to log in to my Nest account from my laptop

Ever since I migrated my Nest account to Google, I have been unable to log in to Nest on my Mac laptop. When I go to https://home.nest.com/login/, I click on "Sign in with Google." That takes me to a new page that says "Choose an Account" and I click...

rmaustfl by • Community Member
  • 238 Views
  • 0 replies
  • 0 kudos

Can't connect to Home

My Home App is saying it can't connect to my Home but I have access to all devices. There is a red exclamation point at the top left of the home screen, just beside the Home text. I noticed this when I recently got some Nest Protect devices and tried...

ELX by • Community Member
  • 270 Views
  • 0 replies
  • 0 kudos
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