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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Same gmail otp problem

My Gmail account verification code same gmail otp verification sent please help me My Gmail id #

rehmanali by Community Member
  • 2641 Views
  • 4 replies
  • 3 kudos

Changed wifi pw, NOTHING in smart home will reconnect

I changed my wifi password, restarted all my mesh pucks (deco brand), removed each google item from the google home app, factory reset them, restarted my phone and now nothing will reconnect! I tried deleting and creating a new home in GH and still n...

ahawk7 by Community Member
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! Google home unable to connect to third party apps

I have recently moved and I had to setup my hue hub again. I tried to reconnect Google home to the hue hub but the message: "unable to reach Philips hue, please try again " kept appearing. I own a Google pixel 7. So I tried the following things:Reset...

Gianpa by Community Member
  • 1281 Views
  • 5 replies
  • 0 kudos

Sonoff DUAL R3 Lite for light

As per the label, I have a small problem with a Sonoff DUAL R3 Lite device. The device is configured on the eWeLink app and on the Google Home app as a switch to control 2 light groups. The issue is that the Google Home app, in the devices section, i...

Oro by Community Member
  • 238 Views
  • 0 replies
  • 0 kudos

Network cannot be detected and there is a pop out error

I have product named comes from Lenovo "Smart clock 2" , i have a problem with this. When i want to connect wifi, it pop out "this google assistant smart clock was manufactured for a different country, and may not be compatible with your wi-fi networ...

Hanbeng by Community Member
  • 219 Views
  • 0 replies
  • 0 kudos

Can’t change default music service

HiWhen I logged into my Google Home I choosed Spotify to be my default music service, but recently I got YouTube Premium and now I want to have YouTube music to be my default music app, but when I want to change it it says no default and I can’t chan...

Ramigerda by Community Member
  • 258 Views
  • 0 replies
  • 0 kudos

"No events recorded" in Google Home app

My Google Home app is showing "No events recorded" for every day under the Activity tab. It used to show me every command I gave to my Google Nest Hub, including responses. How can I view my history again?

bratton by Community Member
  • 250 Views
  • 0 replies
  • 0 kudos

Pixel watch nest cam picture previews

hi, Just recently a pixel watch and understand that nest cam notifications captions on the watch should come with picture previews, mine do not they are a simple notification which gives me the option to open on the phone. Any idea what I am doing wr...

Alf4chat by Community Member
  • 355 Views
  • 0 replies
  • 0 kudos

Tuya cameras are not seen in my google home app.

Dear community,Looking for some support how to get my Tuya cameras into my google home app. They work well in Smart life and Tuya smart apps. I have linked Smart life and Tuya smart accounts with google one in the google home app. The connection went...

AskerI by Community Member
  • 897 Views
  • 1 replies
  • 0 kudos
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