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Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can't enter Serial Number.

I have problems setting up. I get to: Choose the last 4 digits of your camera's serial number but no further.

Noel4 by Community Member
  • 1374 Views
  • 7 replies
  • 0 kudos

Escalating a case

Hello,There is an issue on Google's website that is not letting me purchase a Nest Aware subscription on one of my homes (even though I had one previously), and I keep getting transferred back and forth between Nest Support and Google Store saying it...

TapTap321 by Community Member
  • 433 Views
  • 6 replies
  • 0 kudos

members know

MyNothing seem to be working right 

Anyday by Community Member
  • 189 Views
  • 2 replies
  • 0 kudos

Cannot clear Philips Hue from Google Home / Account

I've moved from a home that used Philips Hue devices, owned by my previous roommate. My new home has no Philips Hue devices, yet 6 of them still show up in my Google Home devices under "Linked to you". I've tried unlinking Philips Hue, but it does no...

Screenshot_20230812-114420_Home.jpg
Eric824 by Community Member
  • 566 Views
  • 5 replies
  • 0 kudos

Geeni camera

I need to connect my Geeni camera to this new iPad ,I can connect my camera with my old iPad

Google Home Devices: Smartphone?

I am getting frustrated with my Google home device, the assistant on my phone and my new Google Nest. When asking my assistant to play music on the go, it used to be nice and simple. I ask for it from my phone, Bam, youtube opens, starts playing. But...

Duplicated Cast Devices issue on Xiaomi phone

So, last month I noticed a strange error with my Cast options for Tidal. Both my Chromecast enabled devices are appearing as repeated on the list (ie. each of my two devices are appearing twice on the list). So far I've tried the following:1) Logging...

Screenshot_2023-08-11-09-23-11-049_com.aspiro.tidal.jpg
Ibon by Community Member
  • 624 Views
  • 1 replies
  • 0 kudos

Resolved! Can't reach ConnectLife

I had ConnectLife linked service connected on Google home but had to uninstall it.I try to reinstall it but after the login page where I enter correctly my credentials it says cannot reach ConnectLife try again later. I tried several times but always...

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