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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Problem with "Works" with Home" devices

With the last few releases of the Google Home app, my LG devices (5 aircons and 1 TV) cannot be controlled from the app, although I can control them from the LG app ThinQ. I unlinked the devices and added them back in - still no control.

Can't sign into Nest app with Google credentials

My app stopped working on my phone and I have uninstall the app and reinstall it. I have tried to do it from my PC but I still was not successful in logging in. The problem is I keep getting an error message saying that my username or password is inc...

EvangL by Community Member
  • 396 Views
  • 1 replies
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Can't sign into Nest app with Google credentials

Hey please help me to back my nest account was created using my Google account. When trying to add my Nest CO monitor to Google Home I can't get logged into Nest. This is because it asks for email and password but you cannot choose to login using you...

Hiyabe by Community Member
  • 318 Views
  • 1 replies
  • 0 kudos

No Send button in reporting errors

 If I back out and reload then there's a Send button. This has been going on for a while so I thought it should be fixed by now or since it is hard to report errors you are totally unaware of the problem.

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Mr_C by Community Member
  • 1395 Views
  • 9 replies
  • 0 kudos

Post immediately marked as SPAM

Dear Moderators,I posted earlier this evening and my post has immediately been marked as SPAM in the group I posted it in. This was an original composition seeking help from other users in the community and especially the moderators. I'd say that if ...

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I think my google home/structure got deleted? Help!

So I can no longer do certain things in the Google Home app. I can't add devices because it says "can't access data." I can't delete family members from the home therefore I can't delete the home itself. I think somehow my structure got deleted becau...

Nest app stuck in Home setup loop

So all of my cameras and Yale Lock were randomly deleted from my home. I have now tried going into my Nest app and it had signed me out so I logged back in. Now it's putting me through the "Home Setup" where it does recognize my home associated with ...

Play Apple Music on Sonos through Nest Hub voice command

What I want to do:Say e. g. "Hey Google, Play Michael Jackson in Living Room"My Sonos speaker in the living room should start playing through Apple MusicWhat I have:A Nest Hub 2 with activated Apple Music Service (Apple Music can play through the Nes...

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