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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6755 Views
  • 0 replies
  • 7 kudos

Having to press nest wired doorbell multiple times to get chime

When I press the doorbell button, it only chives once out of every five button presses. It has been working just fine for the past 4 years. This community question in the address below appears to be the exact problem that I am currently having. Howev...

Jonnyk by • Community Member
  • 514 Views
  • 1 replies
  • 0 kudos

Nest protect devices dont show up on my new android

I recently replaced my android phone and installed the Nest App. I'm logged in to the nest app, but my smoke detectors don't show up. They are still on my old phone and on my account when I log into Nest on my computer. I've tried manually adding one...

RadHTM by • Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

Chromecast stopped casting after last update

Hi, I haven't been able to use cromecast at all now. I updated the chromebrowser in my labtop few days ago and then it suddenly stopped working. I was waching a movie when it happened. I then went to check in another computer Imac if it was possible ...

Presence Sensing option does not show up in google home app

Hi,I am having problems with the Google Home app. I am trying to setup a "Home" and "Away" routine for my Nest thermostat for my entire family. I have invited them to my "Home" already as members with full access and they have accepted. Here are the ...

Powershow by • Community Member
  • 1284 Views
  • 3 replies
  • 1 kudos

Presence detection

Hello, I use Google Home (with my wife in the same house) with the automations and presence detection for switching devices on and off at home. It works wonderfully for me with the Pixel 6. However, my wife with the Pixel 8 cannot activate the functi...

Volvoholic by • Community Member
  • 1024 Views
  • 5 replies
  • 0 kudos

Resolved! Pass Nest Account to another person

Hello, I have a problem that I hope someone can help me with. I have 3 Nest IQ exterior cameras on my terrace. I remember that I had to scan the barcode behind the base to set them up before installing them high up on various walls. I had to rent a t...

Debi5 by • Community Member
  • 459 Views
  • 1 replies
  • 0 kudos

Max West phone can't sign in to Google

I'm attempting to connect to my Google account on a Maxwell's phone and it's saying that it's having a problem connecting to the Google server can't sign in

jae8intoo by • Community Member
  • 339 Views
  • 1 replies
  • 0 kudos
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