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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Error in connecting home App and devices

Hello, hope you guys can help me with this issue. Recently my partner and I ran into a power outage across the neighborhood. Once we got the power back on half of our devices decided to come back and work properly, while others didn't work at all. I'...

Removed Nest from third party access in google account

Hi! I accidently removed the access for google Nest to my google account. Now my Google speakers and hub cant start youtube music and several other functions doesn't work. How can I reset so the Google Nest account again have access to my google acco...

Matry by • Community Member
  • 400 Views
  • 1 replies
  • 0 kudos

No Notification

Hello, I had activated the notifications for Routines, which are executed. Then I deactivated them because everything worked well. After a couple of days I had problems with my routines, so I reactivated the notifications but nothing happend,no more ...

Connect waipu.tv to my Google Account

My waipu.tv Account can not be connected to my Google Account. The Google Home App doesn‘t show Waipu.tv as a video service. On the waipu Web page is an Guide how to connect waipu with Google, where Waipu is listed as a Video Service in the Google Ho...

Resolved! payment using google gift card

i cant claim my google gift card that i bought from online shopping apps.and solution?

vs888 by • Community Member
  • 820 Views
  • 2 replies
  • 1 kudos

Resolved! Older Nest Cams on Nest

So we had 6 indoor Nest wired cameras set up inside the house. We took them all down to paint. We then bought new outside battery cameras and added them to our nest account. It was then migrated to the Googlehome app, When we went to re- install the ...

Who-cares by • Community Member
  • 520 Views
  • 1 replies
  • 0 kudos

Change nest payment method

How do I change payment method. I have cameras that I pay for storage of video. I do not have nest aware. I just received a $130 charge

Hartptj by • Community Member
  • 654 Views
  • 1 replies
  • 0 kudos

Fehler beim Bildschirm streamen

Wir haben seit heute das Problem den Bildschirm zu spiegeln über die Google Home App.Beim „streamen“ drücken, steht sofort die Meldung da, streamen beendet. der TV wird kurz schwarz und danach ist wieder der Home Bildschirm zu sehen.Vor paar Wochen g...

Vally by • Community Member
  • 700 Views
  • 1 replies
  • 0 kudos

Geeni Account will not connect to Google Home

A few month ago, my google home startet having problems controling my geeni smart lights. When I told my Goggle Home to shut off all lights, it often shut off half of the lights, and replied that there was a problem. The problem became larger and lag...

KasperE by • Community Member
  • 719 Views
  • 2 replies
  • 0 kudos
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