Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more
Forum Posts
How to share your device(s) with others in the Nest app or Google Home app
Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...
Application Google home
Bonjour Je souhaite effacer des volets de mon application google home qui ne sont plus connectés.Merci de votre aideCordialement Christophe
How do I resolve a billing question?
I recently had a Next charge of several hundred dollars hit my credit card. I am a Nest Secure customer. I can’t find any workable phone number or direct online access to account or billing information. Please advise.
Cant speak that language
When I try to start, I get all responses in a language I cant understand (Italian?). I have verified that the nest speaker and android device are on the same Wifi network.
Can’t add a Guest to Family & Guests in the Nest app
I need to add guest access to my Nest x Yale Locks for a short term rental in the Nest app. However, I’m not able to add a guest to “Family & Guests” in the Nest app. After I enter a guest name, the app shows a message saying “Something went wrong. P...
Can not access settings in Google home App
My wife changed her email and now I can not invite her to Google home app as my settings will not open simply says couldn't connect retry ughhhhh!
My Nest devices were removed from Google Home, and they cannot be added back
Approximately 5 weeks ago, I noticed my Nest devices were gone from my Google Home App. I logged into Nest, and seen that my devices were gone there too. Nest was asking to do a Home Setup, but it would not connect with my home setup in Google Home. ...
Nest Hub auto updated on 3/21/24, now can't log into google to use cookbook function mvd to 'saved'
I have a Nest Hub Max that I've been using for about 2 years with no issues. I few months back I started using the 'save my recipe to my cookbook' feature. Yesterday 3/21/24, an update was pushed out. Now when I asked google to show me my cookbook, i...
One of my Google home routines disappeared in the list but still working
One of my routines just disappeared in the routine list. However, when I say the OKcommand of that routine, it's still working because the light is turned on.Then I created a new routine with the same OKcommand using Google home script, the verificat...
Nest stuck on rush hour for days
Home app stuck in rush hour for several days. Cannot change temp on app but can change on thermostat directly. I restarted thermostat and update app with no luck. Help!!!
Wrong utility listed for Nest Renew
Nest Renew is showing Duke Energy as my utility provider when in fact CenterPoint Indiana is my utility provider. This error has prevented me from participating in utility company rebates as well as incentives that pay out real money. What can I do t...
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