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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google home doesn’t see Pioneer Elite VSX-LX505

Trying to set up Chromecast Built-in on Pioneer LX-505, Google Home app does not see the Pioneer when I try to add device. I can connect the Pioneer to the network thru Wi-Fi or Ethernet cable & have tried it both ways. I am open to any suggestions.

GxBJacket by Community Member
  • 578 Views
  • 4 replies
  • 0 kudos

Google keeps on crashing when I connect to the Smart Life app

Two weeks ago while on my Samsung S21 phone at 6:35 PM (Google listed the time) I received 4 individual messages from Google each one individually stating that it was deleting one of my Smart Life devices from the Google Home account. 4 messages, all...

Wilie by Community Member
  • 791 Views
  • 10 replies
  • 0 kudos

5 years of being hacked thru my Google@links to members account

My every device has been hacked for the last 5 years! I need help to identify the person's doing this and make it stop. The change my passwords, my extensions, etc. They use my data up! They have tried to buy new phones and tablets with my accounts. ...

Pattii by Community Member
  • 276 Views
  • 3 replies
  • 0 kudos

Re: Reconnecting deleted devices

Hi,This is a follow-up to this thread; I'm sorry I didn't reply before the thread was locked, but I wanted to thank @EdmondB for putting me on the right path! Everything is working properly now, thanks!

MarkHB by Community Member
  • 254 Views
  • 1 replies
  • 0 kudos

Google Home on Android TV

Hello, As we can't use the Nest app on android TV (with google account) , is there a plan to have the google home apps on all android TV available ? Even a basic one like on WearOS ? Thanks

NestJoke by Community Member
  • 561 Views
  • 3 replies
  • 0 kudos

Nest Thermostat- cannot reset password

I cannot log in to my Nest app and have NOT migrated my account to google. Please help me! When I try to reset the password nothing happens (I never receive the reset email). I have now lost access to my thermostats as well as my camera at my other h...

ASM561 by Community Member
  • 241 Views
  • 3 replies
  • 0 kudos

Cannot access Home App

I have been using the home app for years. However, the latest update seems to have bricked the app. I get a splash screen welcoming me to the new app. However, when I click ‘next’ the app crashes. ive attempted multiple reinstalls and restarts of pho...

Tjxlee by Community Member
  • 553 Views
  • 6 replies
  • 0 kudos

Monthly email unreadable

Yellow numerals on a white background are impossible to read. The font color on the energy savings counter needs to be dark on a light background, or light on a dark background. That's just basic guidelines on making text readable.

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