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Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 3956 Views
  • 0 replies
  • 5 kudos

It looks lime that device hasn’t been set up yet

Hi two questions- im trying to voice command Lightwaverf relays. Recently google says “it looks like that device hasn’t been set up”. However, it has.! I unlinked lightwaverf and spent a couple of hours relinking all the products. The relays don’t se...

Colinmack by • Community Member
  • 791 Views
  • 3 replies
  • 0 kudos

All devices in Google Home app offline even with wifi working

I currently have two houses and have wifi set up in the one not occupied so I can use my cameras and monitor the thermostats (all Google or Nest products). After the recent update last week, all my devices (cameras, thermostats, and lights) have gone...

njzoda by • Community Member
  • 925 Views
  • 3 replies
  • 0 kudos

Unable to log into Nest Account

We are unable to login to our Nest device. Have tried the following:1) Login from App (2 different devices)2) Login from desktop application3) Requested password reset (no email ever comes)4) Not sure if we have migrated account to Google or not - I ...

ae14900 by • Community Member
  • 370 Views
  • 1 replies
  • 0 kudos

Google IHome Alarm Clock

I've recently had issues with my Ihome not setting alarms when I ask instead it says "Sorry I don't understand"! This was not the case before did exactly as asked but as of the last 2 months I've quit asking and was just wondering what could've cause...

JJP1208 by • Community Member
  • 522 Views
  • 2 replies
  • 1 kudos

Hey Smart connection

I have 2 smart bulbs connected to "hey smart" which I managed to then link to google home. Recently I added 2 new devices to "hey smart" and tried linking these to google home. I keep getting the message that no compatible devices were found. To make...

gbusuttil by • Community Member
  • 634 Views
  • 3 replies
  • 0 kudos

Restablecer chromecast

Hola, me mude y quiero volver a configurar mi chromecast conectado a mi anterior red wifi. No me deja restablecerlo porque no tiene botón ni tampoco desde Google home porque lógicamente ya no tengo más esa red. Que hago? No existen más opciones? Quie...

Marbi by • Community Member
  • 348 Views
  • 1 replies
  • 0 kudos

webcam that can be CONFIGURED with Google Home?

hi all! i'm looking for a home security camera that is at a lower price point than Google's Nest cam but that i can still set up and monitor through Google Home. there seem to be a bunch out there (like TP-Link) that you can monitor and control throg...

bookjason by • Community Member
  • 245 Views
  • 0 replies
  • 0 kudos
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