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Transfer Nest info to new Google Account

rbednar
Community Member

I had set up my Nest Thermostat E and three Nest Protect devices a long time ago, but I just saw that I used a "strange" Google account name (which I do NOT use for anything else and can't remember ever using that account name!) when I did that.  How can I transfer all my setups to another Google account?  Or must I totally re-set the Thermostat E and Protect devices to their factory defaults and "start all over again"?

1 REPLY 1

catheryn
Community Specialist
Community Specialist

Hi @rbednar,

 

Thanks for posting in the community. I apologize for the inconvenience you are having.  I understand that you want to know if there is a way to transfer your Nest devices to a different Google Account

 

Unfortunately, there's no direct way to transfer your existing Nest Thermostat E and Protect devices to a different Google account. This is due to how the devices are linked to the original account during setup. That means you may have to re-add all of your devices to the right account. 

 

I hope this helps. If you have more questions feel free to post them we are here to assist. 

 

Thank you, 

Catheryn