Unable to remove Google Home Premium Advanced add on

[eunos]

Hi, does anyone know how to remove the 'Google Home Premium Advanced add on' from a google one subscription?

I keep going round in circles trying to find an option to remove the add-on and there doesn't appear to be any way to do this. I've even tried cancelling my entire google one subscription, but when I try to re-subscribe it adds the add-on back again!! 

Any help will be gratefully received!

Thanks in advance.

[humbertogarcia]

Hi @eunos,

Thank you for posting in the community! I understand that you've experienced inconveniences removing the Google Home Premium Advanced add-on from your Google One subscription. I appreciate you sharing the steps you've already tried; the information you gave is a great starting point. I'm happy to share information about the applicable solution.

Please post your concern at Google One Help Community for specialized help. I hope this issue is resolved soon!

For any other Google product assistance, don’t hesitate to post it here.

Regards,

Humberto