08-23-2022 12:57 AM
Hola buenas!!
A ver si alguien me puede ayudar por que me estoy volviendo loco.
No me deja vincular mi cuenta ni de Philips hue, smarttings de samsung, nuki, etc...
Me da mensajevinculado y luego no hace nada, ni se agrega el servicio.
Lo tuve sincronizados, los quite y ahora se ha quedado como pillada la app y no me deja quitar ni poner servicios de terceros, los nest si deja vincular.
Mil Gracias
08-30-2022 12:21 PM
Hey JONCRESPO,
Thanks for reaching out.
What Google Home or Google Nest device do you have? What message are you getting when linking your devices to your Google Home app? Make sure your devices are within 15-20 feet of your router. Also, try reinstalling your Google Home app.
Let us know how it goes.
Best,
Alex
09-03-2022 10:33 AM
Hi JONCRESPO,
Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
Thanks,
Alex
09-04-2022 12:09 PM
Hey JONCRESPO,
Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Regards,
Alex