09-25-2021 01:03 PM
If i want to connect my Nest products to my Google Home account. I need to login with my Nest login credentials. BUT I have never set them up. Because I logged in with google when setting up in the Nest app.
So how can I get around this or get Nest login credentials?
*Nest products work
*All products are visible in the Nest app
09-25-2021 01:47 PM
Hello Digital You have it linked to a Gmail account already you just need to migrate it you should read this page.
it will guide you through setup if you still want to merge the accounts.
https://support.google.com/googlenest/answer/9297676?hl=en&co=GENIE.Platform%3DiOS
09-26-2021 03:36 AM
Hi @ctcomsa I appreciate the message. But the “Migrate to a Google Account” button is no where to be found. Any ideas?
09-29-2021 10:15 AM
Hey there,
I understand that app issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
09-29-2021 10:34 AM
I have spoke to three different support specialist and they have pushed the issue to the engineering department, however they have not given me a timeline on when this issue will be fixed.
10-04-2021 08:57 AM
Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
10-05-2021 09:47 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS
09-26-2021 10:44 AM
Then you set up you account after August 19th 2019 , your account is already in google those products in nesrt should show in the google home app. if you use the same account Email.
09-27-2021 10:33 AM
I am having the same problem with my google home account. Did you figure out how to get Nest log in credentials?