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Want to add Nest to Google Home but I have never set up a Nest password (loggen in with Google)

DigitalGent
Community Member

If i want to connect my Nest products to my Google Home account. I need to login with my Nest login credentials. BUT I have never set them up. Because I logged in with google when setting up in the Nest app.

So how can I get around this or get Nest login credentials?

*Nest products work

*All products are visible in the Nest app

8 REPLIES 8

ctcomsa
Community Member

 Hello Digital  You have it linked to a Gmail account already you just need to migrate it you should read this page.

it will guide you through setup if you still want to merge the accounts.

https://support.google.com/googlenest/answer/9297676?hl=en&co=GENIE.Platform%3DiOS

 

Curtis

Hi @ctcomsa I appreciate the message. But the “Migrate to a Google Account” button is no where to be found. Any ideas?

GarrettDS
Community Specialist
Community Specialist

Hey there, 

I understand that app issues can be confusing but I definitely wanted to stop by and see how I could help. 

 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? 

 

Please let me know. 

 

Best regards, 

Garrett DS

I have spoke to three different support specialist and they have pushed the issue to the engineering department, however they have not given me a timeline on when this issue will be fixed.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

ctcomsa
Community Member

Then you set up you account after August 19th 2019 , your account is already in google those products in nesrt should show in the google home app. if you use the same account Email.

Curtis

Christine
Community Member

I am having the same problem with my google home account. Did you figure out how to get Nest log in credentials?