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Why does Google Home app not show Live Preview of nest cameras?

Steviez
Community Member

If I use the Nest Home app, my camera thumbnails will show a live preview of what is currently going on.  However, in the Google Home app, if I favorite these same cameras to the Home Screen I do not get a live preview thumbnail like I do in the Nest Home app?

3 REPLIES 3

Lance_L
Community Specialist
Community Specialist

Hello Steviez,

 

Thanks for reaching out to the Community. While this feature isn’t available in the Google Home app, the best thing to do is to tap the camera that you want to view in the favorites tab. See the steps below:

  1. Open the Google Home app .
  2. Tap the Favorites tab.
  3. Tap on the camera you want to view.
  • If the camera isn't streaming, tap Turn on. Or you can tap Turn off to manually stop streaming.
  • If your camera is offline, you can tap Retry to reconnect.

Also, we appreciate you sharing your thoughts with us. As this is a community forum supported by other users and community specialists, the best way to get your feedback or feature requests to the people who can make changes is to share feedback about Google Nest.

 

Let me know if you have any questions.

 

Regards,

Lance

Steviez
Community Member

That doesn't help me.  I can't tap every camera I want to view live, 1 by 1.  Time consuming and would take me forever to be viewing each camera 1 by 1, let alone in the timeframe to do all of this I would not be able to easily watch the live thumbnails of all my cameras quickly as loading each video in your method takes quite some time.

I don't see why a feature from Home Nest app wouldn't have been a basic feature in the Google Home app.

Lance_L
Community Specialist
Community Specialist

Hi Steviez,

 

We hear you. We know this isn’t the answer you’re looking for, but this feature is not available in the Google Home app. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page for any updates. 

 

All the best,

Lance