cannot work nest thermostat with new phone

[jansni123]

downloaded app and it shows temp but i cannot change any thing on iphone

[Markjosephp]

Hello folks,

Thanks for the help, @MikeClark.

@jansni123, how's it going with the Nest app on your phone? Have you managed to control your thermostat through the app? You can try the steps shared above, and if you haven't yet, please make sure that you are signed in with the right email address associated with your thermostat so you can see your thermostat in the app.

Let us know how it goes.

Regards,
Mark

[Markjosephp]

Hi jansni123,

I'm checking back in — how's it going? Still need our help?

Regards,

Mark

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake