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cannot work nest thermostat with new phone

jansni123
Community Member

downloaded app and it shows temp but i cannot change any thing on iphone

3 REPLIES 3

Markjosephp
Community Specialist
Community Specialist

Hello folks,

Thanks for the help, @MikeClark.

@jansni123, how's it going with the Nest app on your phone? Have you managed to control your thermostat through the app? You can try the steps shared above, and if you haven't yet, please make sure that you are signed in with the right email address associated with your thermostat so you can see your thermostat in the app.

Let us know how it goes.

Regards,
Mark

Hi jansni123,

 

I'm checking back in — how's it going? Still need our help?

Regards,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake