clips not downloading to iphone

[BillBD]

Large clips are not being downloaded to iphone every time or when they do, there is no audio.

[MplsCustomer]

@BillBD 

Perhaps this thread is relevant to your situation:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Cam-No-audio-when-video-recordings...

[Jhonleanmel]

Hey folks, 

We appreciate your help here, @MplsCustomer.
@BillBD, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hey everyone,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[janthadeus]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help here, MplsCustomer and Jhon.

Best,

JT