04-03-2023 02:36 PM
I just received a google nest thermostat and I am trying to connect it to the google home app but I keep getting a server error and to retry in 30 seconds. What can I do to connect this thermostat to the app.
04-03-2023 02:41 PM
Same issue
04-03-2023 04:40 PM
Same here! Very frustrating!
04-05-2023 03:51 PM
Hello folks,
Thanks for reaching out to the Google Nest Community forum.
I apologize for the hassle. The server problem has been fixed at this time. The Google Home app now allows you to try connecting your Nest Thermostats. If you're still having issues, please let me know.
Best,
Mark
04-08-2023 04:52 PM
Hi everyone,
I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.
Regards,
Mark
04-10-2023 11:00 AM
Hey there,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake