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linking subscriptions

frustratedangry
Community Member

i follow all the steps to link my apple music account and it starts to load looking like its going to work and then nothing happens. repeat issue. i have closed the app, reset the wifi - tried everything.

the same thing happened last week when i was linking netflix and i eventually had to reset my password to get it to work. im not changing my apple passwords because that will mess up all my devices. please fix your stupid product because so far it has been the opposite of user friendly and i have had a very unsatisfactory experience with it so far  

5 REPLIES 5

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

شكرا ♥️💖 جدا

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS