migration issue unable to connect

[Adrian52]

use the link from Google to migrate from Nest to Google. Still unable to connect after several weeks.

[MplsCustomer]

@Adrian52 

Without some specifics, it's hard for customers in this community forum to offer suggestions.

Perhaps you should try contacting Support, using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

You could also look at this FAQ page:

https://support.google.com/googlenest/answer/9297676

[Adrian52]

I have contacted the support and still haven't resolved migration issue from Ness to Google.

[Lance_L]

Hello everyone,

@Adrian52, thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with the migration. Could you tell us the case ID from the interaction with our support team so I can take a closer look?

Keep me posted.

I appreciate your help, MplsCustomer.

Best,

Lance