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my phone will not find the google nest mini and i can’t continue on to set it up

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Alaina DiBiase

i have deleted the device many times and tried to reset it and I have looked up how to set up WiFi on it many times. When I pressed on the WiFi the first time I tried it said that it was unable to access the settings, so I deleted that device and then set it up again

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Alaina,

 

I'm really sorry about my delayed response, I appreciate your patience! Are you still having this issue finding your Google Nest Mini with Google Home? If you are, I would recommend checking out this article on Can't find Google Nest or Home device in the Google Home app, it will have a list of items you need to get started, as well as some general and advanced troubleshooting steps.

 

Let me know if that works out for you, or if you get stuck on any specific step. I look forward to your response!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there Alaina,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Alaina, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran