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"cast my audio" is gone in groups. In Google Home app.The control panel is gone. I can only use "pla

Ankalina
Community Member

"cast my audio" is gone in groups. In Google Home app.The control panel is gone. I can only use "play music" and it doesn't play my playlist but a random song.

Just to be clear, this is what's missing from speaker groups:

Ankalina_0-1643221408563.jpeg

 

 

This is the only option to cast to speaker groups now:

Ankalina_1-1643221408567.jpeg

 

Tapping "play music" just plays random music from YouTube Music. I used to be able to cast ANY audio from my device to a speaker group. Now you can only cast to a group if you have an app with the cast option built into it. It's a huge hassle to stop and restart casting to individual speakers every time you go from one area of the house to another. 

12 REPLIES 12

Ankalina
Community Member

Please reaply if you have a solution. I know that a lot off people have the same issue. HELP!

Yep, I'm having same issue.  Everyone has same issue. A working, valued feature has been removed, to my understanding, by Google as a result of the Sonos patent breach issue.  The entire ecosystem no longer works as advertised and is no longer fit for purpose, as was the case when purchased.  Google has refused to fulfill their obligations to provide this service by licencing technology owned by Sonos, and has chosen to blatantly shaft consumers globally.  I hope the consumer backlash will amend Google's arrogant and money-centric attitude. We have all wasted our investments into the Google ecosystem and in some countries, entitled, by consumer law, to full refunds.

Google ... do better, fulfill your obligations and stop insulting and betraying your loyal customers.  Pay up to Sonos for their technology, that we all have been using for years from Google and we all have already paid for. ..... So cheap Google,... so cheap!

Google, you have smashed your own reputation and trashed your ecosystem... well done!

Spotify won't cast on my group!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ankalina
Community Member

reply

Ankalina
Community Member

Solution???????????

Ankalina
Community Member

Any real support?????

Ankalina
Community Member

Still no solution. Still a problem!!!!!!!!!!!!!!!!!!!!!!!!!!!! No one has any solution on any platform. BECAUSE they don't have a solution. I contacted Google support, they will look into it. They are talking to me like i'm the first that is complaining.

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Ankalina
Community Member

no help from google, because they don't have a solution. Two days ago someone told me about the castapp not from Google. That helps. I still would like it back in the Google Home app, to have everything in 1 app.

Ankalina
Community Member

https://www.googlenestcommunity.com/t5/Apps-Account/Can-no-longer-cast-to-groups/m-p/157240#M9858

Before you try to help with a lot of options I already tried, read this thread.

Jake
Community Specialist
Community Specialist

Hey Ankalina,

 

I do appeciate the feedback and will be sure to send this over to our Team, as we are always looking to improve our products. Please let me know if you have any other questions from here, as I would be happy to review.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Ankalina,


I wanted to check in with you, and see if you had any questions from here. Please let me know, as I will be locking the thread in 24 hours to keep content fresh.

 

Best regards,

Jake