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Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home App stopped working when using cellular data (not wifi)

Hi. I visited Bermuda, using a prepaid SIM card there. Perhaps my iPhone setting is off now after I came back to the US. I can’t use just my cellular data to use Google Home app at all. Whenever I open Google Home app, all the signal bars on my phone...

Yo66 by Community Member
  • 2934 Views
  • 18 replies
  • 1 kudos

Need help with scammers

I am constantly getting a request for access from an unknown email and i am not sure how to stop this. this is very annoying.

Cant connect my Samsung E Tablet or TV

Just received a Nest Hub as a Christmas gift and I am having issues connecting devices to the Nest Hub. My phone is connected. I would like to connect my tablet & tv. I am not the most tech savvy person. Please help,

Rita25 by Community Member
  • 715 Views
  • 3 replies
  • 0 kudos

Cant add user try again

Cannot add user please try again latter. This is what I get when trying to add a user. Please help

bobdee by Community Member
  • 620 Views
  • 3 replies
  • 0 kudos

Admin and user level access

Hey Everyone, I have a quick question.is there a way to set user restrictions?I would like to grant my children access to the Home App but don’t want them to be able to change certain settings.For example I don’t want my child to edit or change allow...

Nest App not importing/adding an existing Home.

Evening all,I have used Nest products since launch and have never run into this issue.I launched the Nest App on IOS and it prompted me to sign-in the Google. Not a big deal just figured a session had timed out or the app updated.I sign in and it pro...

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Monjos by Community Member
  • 935 Views
  • 4 replies
  • 1 kudos

Resolved! cannot stream lorex webcam on nest home max

brand new nest home max will not stream lorex web cams. Same web cams do stream to google home app on samsung s22 phone. Web cams appear in nest max. No error message or anything when selected to stream. Just says "Lorex camera"

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