remove unrecognized device from Google home app in the Wi-Fi section

[dsesmith]

How do I remove an unrecognized device from my Google home app in the Wi-Fi section? I have over 50 unrecognized devices and they have been there for MONTHS (definitely more than the 30 days I saw suggested in another post). They are not dropping off on their own and I am not finding a way to delete them. 

[JohnDoe1]

I'm having the same issue. Google is trash. I mean who the heck doesn't make a product with this option?! 

[EdwardT]

Hi folks,

Thanks for reaching out. I'm sorry to hear that there are unrecognized devices on the list of your Google Wifi. I'd love to know more about this and I have a few questions:

• Are the devices showing any activity?
• Are the devices showing the MAC address?

Looking forward to your response.

Thanks,

Edward

[dsesmith]

No activity.

Yes, they show the MAC address.

[EdwardT]

Hi dsesmith,

Thanks for the response. It's possible that these are devices that are previously connected to your Wifi. As of now, we don't have an option to remove them manually. In some cases these devices should drop off after some time. We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve and we'll take this as feedback. 

Thanks,

Edward

[EdwardT]

Hi dsesmith,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi dsesmith,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks,

Edward