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terza telecamera non presente in app nest

claudio72
Community Member

Ciao io ho installato la terza telecamera, su googlehome la vedo e funziona perfettamente, sull app Nest invece ne vedo sempre e solo 2 e non riesco a vedere la terza, come mai grazie

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi claudio72,

 

Thanks for posting. I'm sorry to hear about the issue you are experiencing with your third Google Nest Camera, which appears on the Google Home app but not on the Nest app. I understand how important this must be for you. Don't worry; help is here. I need to ask for some information to provide the best solution.

  • What type of Nest Cameras do you have? Are all the cameras Nest Cameras?
  • Do you have a migrated Google account?

Please keep me posted.

 

Best regards,
Jenny