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youtube cast not detecting google nest hub

Johnny_
Community Member

Hi,
We have been using YouTube App on Android phone to cast to Google Nest Hub since we purchased the product in 2019. Three days ago, YouTubbe App cast option stopped discovering Google Nest Hub.

YouTube App on phone is latest. 

Google Nest Hub has been restarted (power off from wall socket).

It is very frustrating.


Device:
IMAG6857.jpg

 

 

 

 

 

 

 

Device information (copied from Technical information):
System firmware version: 4.20210608.1.1146
Cast firmware: 1.56.277269

YouTube app on Android phone (copied from App version):
App version: 16.49.37

Both Android phone and Google Next Hub are on the same Wi-Fi network. 
YouTube app is able to cast to smart TV, which is also on the same Wi-Fi network.

We try two different Android phones, connected to the same Wi-Fi network, using YouTube app to cast. None of the app discovers Google Next Hub (which they used to be able to).

Google Nest Hub is able to play YouTube video on its own.

Please help.

4 REPLIES 4

Trouble
Community Member

Having the same issues now it's wired happend a few days before the new year's I have 4 google devices only Chromecast is seen now 

Johnny_
Community Member

Hi,
Is there any update from Google Customer Support? Help please.

It was convenient and enjoyable when we were able to cast YouTube video from cellphone to Google Nest Hub. It is now disappointing, especially, there have been a few YouTube app updates (since issue report) and not improving the situation.

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand. 

Best regards, 
Garrett DS

Inna
Community Member

I'm having the same issue. It's really frustrating. One of the main features I was using Nest Hub in my bedroom