1st gen outdoor Nest cam, need replacement magnet mount - can't find where to purchase anywhere.

[JenniV]

Hello,  can someone  contact me regarding where I can purchase a replacement magnet mount for my 1st gen outdoor Nest Cam?   My email is #

I made a similar request back in May 2022 with no response.

Thank you,

Jenni G

[MplsCustomer]

@JenniV 

Unfortunately, Google Nest does not sell spare parts for its Google Nest devices, unlike its competitors.

However, at the end of this thread, fellow customer @Kerry645  posted this suggestion:

"There is a simple solution. Amazon sells silicone boots for the outdoor cam. Also small powerful magnets. Put a magnet in the bottom of the boot and then slide it on the camera. It will do a good job of holding the camera in place. Search on Google for Nest Outdoor Camera Boot. A $13 solution that saved me $750 in replacement cameras."

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Lost-magnet-s-for-Nest-Camera/m-p/23690...

[janthadeus]

Hi folks,

We haven't received your form. Were you able to fill it out? Do you still need help?

I appreciate your help, MplsCustomer and Brad.

Thanks,

JT

[Brad]

Hey there,

Thank you for your patience! If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we cannot offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience. 

Best regards,
Brad

[Brad]

Hi there,

Just checking in to see if you have had a chance to fill out the form I had sent? Please let me know!

Best regards,
Brad

[janthadeus]

Hey there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT