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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Nest live video

I purchased a Nest indoor wired camera, which I installed today. Unfortunately, when I go intothe Google Home app, to view it, I get the message 'Live video unavailable' please can you help me resolve this

Emma3 by Community Member
  • 811 Views
  • 5 replies
  • 0 kudos

Doorbell not ringing

I just bought a home and it had a nest installed already. Doorbell would chime inside the house when the doorbell button was pressed. I did a factory reset on the nest so I could create my account. It installed easily, but now the doorbell doesn’t ch...

Skybug by Community Member
  • 565 Views
  • 3 replies
  • 0 kudos

Google Nest Camera Outdoor Gen 2 not recording events

The camera is not recording obvious events other than in the center of the screen, and even then it misses a lot. My wife can walk to her car, get in, and drive away and it doesn't pick up anything. This is my second camera, as I thought the 1st one ...

Wrong type?

Previously nest cam working great but I changed the router and modem and now I can’t connect, I get the message “Incorrect Wi-Fi Security, enter the correct TYPE and try again. (The upper case is mine to emphasize TYPE (Not sure what that means)) I h...

Nobby by Community Member
  • 829 Views
  • 5 replies
  • 0 kudos

Battery charger not working

Hi,Newbie here. When charging my doorbell it flashes slowly a blue/Green colour. Is that charged or not? It’s been on charge for days. I’ve mounted it and it’s not working and I can’t work out where to view if it’s recording or not, Nest App or Googl...

becbell74 by Community Member
  • 603 Views
  • 3 replies
  • 0 kudos

outdoor wireless camera keeps unmounting itself over time

We have two outdoor wireless google cameras. One has been fine but recently, we've had our other one unmount itself twice in the last month or so. We have had no recent snow or ice and our climate has been primarily dry with rain at times. Thankfully...

bhofer by Community Member
  • 1022 Views
  • 7 replies
  • 0 kudos

Resolved! No QR or Setup Code on Nest Cam with Floodlights

There is no sticker on the front of my Nest Cam with Floodlights and there is nothing labeled Set Up Code on the bottom of the device. There are all sorts of other numbers. I've tried entering every 6 digit number on the label in place of the QR code...

SFGrande by Community Member
  • 6079 Views
  • 11 replies
  • 0 kudos
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