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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2859 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 19068 Views
  • 0 replies
  • 7 kudos

Google Nest Video Doorbell (Wired)

I am in at the end of making a few changes to my Google Nest Video Doorbell (wired). I get to the last steps where it wants me to enter the last 4 digits of my serial number on the back of the doorbell. I entered the last 4 digits that matched the ba...

Can’t reconnect to my camera

I changed my router and read I needed to remove my device from google home app, which I did. But now when I try to reconnect my camera by adding the device I get the “device is connected to another acct”. How do I remove a device from an acct when I ...

Royche35 by Community Member
  • 1442 Views
  • 6 replies
  • 0 kudos

pink image during daytime viewing

I bought 2 of the nest cameras with flood lights. both worked fine on day 1 but on the 2nd day the one at the front of the house displays a pink image during the daytime. night time image is good. the one in the back looks good both day and night. I ...

Familiar face misdetection

Please tell me how to make the accuracy of the familiar face detection better. My cameras are telling me that my friend, my stepdaughter, and other visitors are me. This is really annoying! Sometimes it tells me that I am my stepdaughter! We are not ...

kbb1554 by Community Member
  • 1161 Views
  • 5 replies
  • 0 kudos

Outdoor Camera wont connect

I have had my camera for about a year and it suddenly stopped connecting to my nest account. upon trying to re-add the camera, I am getting a NC023 error. I have restarted my phone, I have tried connecting using a different phone. I have turned bluet...

Linad by Community Member
  • 774 Views
  • 3 replies
  • 0 kudos

Doorbell theme no longer available

I purchased a Nest Doorbell (wired) last year and one of the reasons was the fact that I could change the doorbell sound. My children really like that and it is fun to be able to have the option to change the doorbell sound. I was hoping with time th...

Raffaele by Community Member
  • 2221 Views
  • 7 replies
  • 1 kudos
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