08-01-2022 06:13 AM
I have no problem watching the direct stream from my Google Nest Cam Indoor on my Android phone (Samsung Galaxy S21), but the audio is played on my phones speaker, not via the connected headphones. All other sounds, including phone calls, is played via the connected headphones.
In addition, audio from the stream is played as "Phone call", not "Media".(Ie, I have to adjust the volume for phone calls when watching the stream from my camera)
08-05-2022 09:11 AM
Hey there,
I am terribly sorry to hear that you're having this issue with your Nest camera! I'm sure it's frustrating but I'm happy to look into this and see how we can help out.
The first troubleshooting step that I'd recommend would be to Restart your device. By doing this, it should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.
Best regards,
Brad
08-08-2022 10:13 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.
Best regard,
Brad
08-12-2022 08:30 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.
Best regards,
Brad