cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

24 hour recording, i cannot see my recordings from the day before.

vhoui53
Community Member

I already paid my subscription but i cannot see the 24 hour video.

 

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

Did you wait 24 hours?   It sounds like you might be expecting that you JUST activated the 24//7 recording and you think you are going to see what happened yesterday.  It will only record going forward from the time you active the PLUS subscription.

Also to make sure you Nest Aware Plus actually got activated go into the Google Home app and click on the GEAR (settings) icon and scroll down to the SUBSCRIPTIONS and select it and then select NEST AWARE and   make sure it says NEST AWARE PLUS at the top.