2nd Gen, indoor, wireless nest cam.
Using Google Home.
Trying to get my three cameras to connect to my wifi as the router had been upgraded by my ISP.
I have tried on two different cameras to no avail.
Using the hole in the face of the camera, I've inserted the threadhole end of a needle and pressed with a thimble.
Light stays green no matter how long or hard I press. Have also tried flipping the needle around to perform the reset and I fail to actually feel any button or switch being pressed when using the needle point.
Regardless, no factory reset occurs.
When unplugging and plugging back in, the light will be white momentarily before going solid green. Nothing I do gets a yellow orange light or blue pulsing light to show up.
Thanks for reaching out and sharing with us what you've done. For you to properly reset your Nest cameras to the factory default, just hit this link. Also, do not forget to remove them first from your Google Home app then re-add it.
Keep us posted.
We appreciate you taking your time replying us here. Sounds like a plan. I'll keep this thread open but please be advised that as Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity.
Thanks for giving us your update and for trying to do the steps. You might want to take a look at the light sequence during reset.
Try following the steps here:
Looking forward to your response.
Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.