2nd Generation Nest Cam (Wired) will not connect to Chromecast

[Cyglocks]

Hello,

Voice commands or automations will not trigger casting from a wired 2nd Generation Nest camera to a chromecast. I have these working with many other cameras.

How do I fix this functionality?

Thanks,

Ron

[EmersonB]

Hi Cyglocks,

Thanks for reaching out here in the Community. To confirm, do you have multiple Nest Cameras around your house? Is that the only Nest Camera who's having a problem? If yes, then I would suggest you try restarting it and check its behavior. Keep us posted.

Regards,

Emerson

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 

I appreciate the help, Emerson.

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

[Cyglocks]

Hello team, 

This issue has still not been resolved.

My devices:

• NVIDIA shield with latest Chromecast updates
• Various Google Home/Nest Hub Devices
• Wired Nest Cam Gen2

None of the cast commands work to cast this camera to a TV. Please advise. 

Thanks,

[Cyglocks]

I have restarted, and reset all devices. The camera is mounted to the ceiling so it is hard to reset. 

[EmersonB]

Hi everyone,

@Cyglocks, thanks for getting back to us. We would recommend you to reset your Nest Camera to the factory default. I know it's hard but the issue seems to be specific to only one Nest Camera.

Give these steps a try:

1. Locate the reset hole on the bottom of the camera head. It’s between the power cord and the camera neck.
2. Insert a paper clip, thumbtack or similar into the hole. Press and hold down.
   • At 10 seconds, the status light will blink yellow four times, and you’ll hear a countdown tone.
   • At 12 seconds, the status light will be solid yellow. When the camera begins resetting, you’ll hear a confirmation tone.
3. Release the button. Your camera will restore to its factory settings.
4. After the factory reset, your camera will appear as “Offline” in the app until you remove it.
5. Hit this link for more information.

Best, 
Emerson

[AbigailF]

Hello folks,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Thanks for lending a hand, @EmersonB.

Cheers,
Abi

[EmersonB]

Hey Cyglocks,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, Abi.

Thanks,
Emerson