Camera Performance Improvements in the Google Home app Read more
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
My nest outside camera has not been working correctly for several months and it turns out the cable is faulty, I apparently can not replace the cable but have to purchase a new camera! As the system is only about 4 years old this seems ridiculous, I ...
My outdoor cam is regularly going offline for long periods. When I first bought the cam it was connected to my main router via wifi. I had regular connection issues, so now have a wifi extender which has halved the distance between the camera and the...
I spent 2 hours troubleshooting our recent doorbell purchase. Despite prefectly recording video I cannot live view from any device, despite perfect wifi signal to the bell and indeed even when connected to it via my phone's own hotspot.The issue rema...
Outside of zones: noneThere is a motion happened, I keep receiving the event notification. How can I stop that?
We recently moved and brought our security camera from our old house to our new house. Set it up, had to renew subscription ($6/mo), but app is not sending notifications and only shows still shots. I have confirmed that we are set up for subscription...
Camera was working fine for about 6 months and now it’s not working at all. I have unplugged and plugged back in, the halo comes out n but nothing after that. App says the camera is offline. I can’t get it to connect to the WiFi anymore either throug...
I am in support Hell and am considering never doing business again with Google. I have over 10 Nest cameras and wanted to add an exterior unit. The only one available was a battery unit but it was advertised to operate with a cord. Turns out the supp...
I wanted to let everyone know that Google doesn’t follow up well with issues. My Google Nest Hello doorbell camera is cracked without any exposure to direct sunlight or rain. I’ve posted before and someone from Google reaches out and says they will...
I ordered a Nest camera battery and a nest doorbell battery 3 weeks ago. When I ordered it it said it'd come within a week. Every day since then, the estimated delivery has been pushed back a day. It still says ordered and not shipped. I know that th...
New router In our home, now the nest cam stays offline....can't find anything in settings to change that.