Linked Nest Cams

[Iamangry11111]

I just got two indoor wired Nest Cam 2s. I had them set up working fine but then I had to create a “New Home” in the Google Home app. I removed all the previous devices before deleting the old home but now when I try to re-add the cameras, I get the message that they are already linked to another account. Any idea on how to unlink it? I don’t see them on my app anymore at all.

[Brad]

Hi there, 

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. 

• Do you still need help with this issue?
• What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Iamangry11111 · Accepted solution]

Hi Brad, 

I do not need help with the issue. I was able to factory reset the cameras with the reset pin which resolved the linked problem.

[Brad]

Hey Folks.

Glad to hear that your issue is no longer. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.