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3 hrs video

DeeB424
Community Member

Is the 3-hour video per month limit a total or can you delete videos and continuously get 3 hours per month?

1 Recommended Answer

Rubes
Gold Product Expert
Gold Product Expert

Are you referring to the video history or the saved clips? If it’s the latter, you have 3 hours of clips you can save. After that, you need to either delete existing clips or download clips to your local storage and then delete them from the Nest service.

If your talking about video history, then without a Nest Aware subscription you get 3 hours of video history on an ongoing basis. So once three hours has passed, the older video starts being deleted.

View Recommended Answer in original post

6 REPLIES 6

Dan_The_Man
Community Member

More like 0 hours, only records last 3 hours so if you go away for weekend you'll never know who came to door 

Rubes
Gold Product Expert
Gold Product Expert

Are you referring to the video history or the saved clips? If it’s the latter, you have 3 hours of clips you can save. After that, you need to either delete existing clips or download clips to your local storage and then delete them from the Nest service.

If your talking about video history, then without a Nest Aware subscription you get 3 hours of video history on an ongoing basis. So once three hours has passed, the older video starts being deleted.

DeeB424
Community Member

Excellent, I live in a rural area and delete unnecessary videos as is. 

Rubes
Gold Product Expert
Gold Product Expert

Good good. It all depends on how many clips you save and then what you end up doing with them. So if you’re actively creating video clips but then also managing them, you’re set.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

@Rubes thanks for your help!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.